Parts Experts Car Wreckers Shipping Policy
At Parts Experts Car Wreckers, we strive to provide seamless shipping services for all our customers. Below are the details of our shipping policy:
Shipping Methods: We offer various shipping methods to accommodate different needs and preferences:
Standard Shipping: This method typically takes 3-7 business days for delivery within the suburbs of Dandenong.
Expedited Shipping: For customers who require their orders urgently, we offer expedited shipping options with delivery typically within 1-3 business days.
Shipping Costs: Shipping costs are calculated based on several factors including the weight of the package, shipping destination, and selected shipping method. Customers can view the shipping costs at the checkout before completing their purchase.
Order Processing Time: Orders are typically processed and shipped within 1-2 business days of receiving payment. However, during peak seasons or promotional periods, processing times may be slightly longer. Customers will receive a confirmation email with tracking information once their order has been shipped.
Tracking Information: We provide tracking information for all shipped orders. Customers can track the status of their shipment using the provided tracking number through our website or the respective shipping carrier's website.
Shipping Restrictions: Certain products may be subject to shipping restrictions due to size, weight, or legal regulations. We adhere to all applicable shipping regulations and will notify customers if any restrictions apply to their order.
Damaged or Lost Shipments: In the rare event that a shipment is damaged or lost in transit, customers are encouraged to contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome for the customer.
Address Accuracy: Customers are responsible for providing accurate shipping information at the time of checkout. We cannot be held liable for delays or additional charges incurred due to incorrect address information provided by the customer.
Shipping Partners: We partner with reputable shipping carriers to ensure reliable and timely delivery of all orders.
Contact Information: For any inquiries regarding our shipping policy or assistance with tracking a shipment, customers can contact our customer service team via email at sales@partsexperts.com.au or by phone at +61 3 9013 9323.
Policy Updates: Parts Experts Car Wreckers reserves the right to update or modify this shipping policy at any time without prior notice. Any changes to the policy will be reflected on our website.
By placing an order with Parts Experts Car Wreckers, customers acknowledge and agree to abide by the terms outlined in this shipping policy.
